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Belfast, United Kingdom
TeleTech has an excellent opportunity for you to work on behalf of our client, an innovative international company focused on developing and growing a portfolio of consumable lifestyle products. We are looking for customer service superstars who will ensure the customers personal experience remains at the heart of everything they do.What would I be doingAs a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in what we say and how we say it leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. Tasks include Supporting business and consumers via inbound calls, emails and live chat queries. Resolving product queries and fielding questions regarding online accounts and customer orders Complaint handling and resolution Offering indepth product knowledge of our range and legislation around the products. Monitoring and engaging consumer questions that come through Social Media Ensuring the best consumer experience possible is provided Helping drive sales activity where appropriate and conducting customer surveysWhat we offer Competitive annual base salary plus bonus based on performance Excellent relocation package to assist you in moving to Belfast Including flight assistance and 7 nights hotel accommodation. Continuous paid training on the latest technology Private HealthMedical Insurance, Dental Plan and Eye Care Reimbursements Private Pension and Life assurance On site canteen 25 Annual leave days, increasing with service Potential for rapid advancement in many fields, and throughout 17 countriesWe are looking for...We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We especially value candidates with Fluency in French and English Previous customer service experience, especially those with call centre experience. The ability to build relationships. Experience of working and collaborating with internal departments. Social Media experience is a benefit. The ability to multitask.Why TeleTechOur company was founded more than three decades ago. We are proud to serve the customers of some of the most successful companies on the planet and we bring the best team, tools and practices to everything we do, We interact with customers 247 in more than 80 countries and in 50 languages across social, mobile, digital, and face toface channels. Working at TeleTech is unlike anywhere else.When you join our team, you are more than just an employee. You are a member of the TeleTech family.Experience being part of a global family. Apply today at TeleTechJobs.com.
London, United Kingdom
Reports to: Accounts Payable Manager Based at: HQ - London Job PurposeThis is a key role contributing to the overall success of the organisation ensuring business continuity and ongoing operational efficiency. This individual will be responsible for the Accounts Payable process (P2P / T&E) ensuring all invoices / claims are recorded in a timely manner whilst adhering to all internal controls and procedures. This will cover standard AP tasks such as: vendor setup, posting invoices / claims, account reconciliation, payment runs and query management. Individuals must be able to demonstrate good organisational skills and a willingness to learn and drive improvements. Strong excel skills and an aptitude for dealing with reconciliations is essential along with a proactive and positive approach to dealing with key stakeholders, both internally and externally. Main Responsibilities• Senior member of the team deputising for the manager as and when required• Managing the group Accounts Payable & Travel & Expenses mailbox• Master data creation / maintenance• Ensures invoices / claims are scanned and saved for audit purposes• Assures payment and recording of properly authorised claims / invoices on a timely and accurate basis• Accountable for effective performance of internal controls / policies• Proactively identifies and manages issues through analysis of data and feedback. Develops action plans• Produce timely and accurate aged creditor reports • Investigate all unmatched items in the payables accounting system for proper classification• Answer vendor enquiries in a timely manner• Assist senior management with various accounts payable projects / adhoc tasks• Develop positive business relationships both internally and externally to meet required standards• Supports a culture of customer service within the department• Any other duties as directed by Line ManagerJob specification Attributes Qualifications:• Essential:• Up to A-Level educated or similar qualification• Desiderable: • Degree level educated• Actively studying a relevant qualificationExperience• Essential: • Previous Purchase ledger desirable but not essential• Basic practical understanding of Accounting principles• Desiderable:• Navision Dynamics accounting systemKnowledge & Skills• Excellent written and oral communication skills• Identifies and resolves problems in an accurate and timely manner• Excellent planning / organisational skills• Drives coordination of solutions across different functional areas at varying levels of the organisation• I.T. literate• Microsoft Excel knowledgePersonal Qualities• Pro-active / can do attitude• Ability to adapt to change in a demanding environment• Proactive and positive approach when dealing with stakeholders, both internally and externally• Ability to think logically and use initiative to solve problems• Keen desire to learn and take on responsibility• Ability to multi-task• Ability to cope well under pressure
This is an excellent opportunity for a candidate with admin/merchandise experience. The role is a mix between product administration, procurement of stock and materials, customer system administration as well as managing critical path and organising deliveries. My client designs and manufactures eyewear products for some of the most well-known high street retailers. They are looking for an Account Coordinator to join their team who has a passion for providing an excellent admin support.Account Coordinator - The Role* To ensure that orders are administered efficiently and delivered on time to the customers working alongside the sales, design and merchandising team* Placing purchase orders for product and packaging* Update weekly and monthly production schedules* Ensure that all account details and product requirements for each customer are up to date and managed on a daily basis* Create and manage the critical path and follow up with both UK and Far East suppliers* Deal with daily correspondence, organise meetings and provide client information to the sales team when requiredAccount Coordinator - The Person* 2 - 3yrs previous administration or account coordinator experience within a fast paced product area* Experience managing critical path, liaising directly both with factories in the Far East and UL.* Ideally you will come from an accessories or eyewear background* Must be organised, methodical and analytical and be able to work within a busy office environment* Advanced computer skills Microsoft Excel (spreadsheets)* Ideally have a degree within the fashion industry* Passionate, enthusiastic and a great team player who is happy to help in other areas of the businessAccount Coordinator - The Company:My client is a Design Led business, who very much believes in a 'work hard, play hard' ethos.With an already well-established client base, this company are looking to grow their team. Providing excellent value for money Eyewear, this company is known for its innovative design office, renowned service and client satisfaction.Please apply with your updated CV to firstname.lastname@example.orgIf the e mail address is not displayed in this advert, then please contact People Marketing directly on 0115 922 3335 quoting the job reference number, and we shall supply you with the correct address.We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.Please continue to check our website for any other roles which may be of interest.
London, England, United Kingdom
Company DescriptionSia Partners is a specialist management consulting firm which was initially established in Paris, France in 1999 and has grown into a global firm with approximately 700 employees and revenue exceeding $125m. Our culture is strongly orientated towards high quality expertise and delivering excellent results and outcomes for our clients which include a wide range of multinational companies. Testament to the success, Sia Partners has been ranked by Vault in the 2016 top 25 Consulting Europe list.In the CIB sector, we have a global reach with integrated teams based in London, Paris, New York, Montreal, Dubai, Hong-Kong, Tokyo and Singapore. The specialist services we offer include Risk Management, Regulation, Change Management, Operational Risk and Strategy.We are continuing the expansion of our consulting business in the UK and are looking for talented and self-motivated people who are committed to building relationships and delivering results. We are interested in hiring interns and recruiting university educated people with strong academic results. You must have strong quantitative skills and the ability to present ideas and concepts clearly and succinctly. Relevant work experience would also be highly desirable.To succeed in this role you will need to be self-motivated with a degree of entrepreneurial flair. Most of our new interns are proposed jobs and remain with our company on a long term basis. We provide a strong development programme of training, performance assessment and career advancement.Job DescriptionKey responsibilitiesAs an intern, you will assume responsibility for the following activities: • Assist consultants for the delivery of project work across a range of clients based mainly at Sia Partners’ offices and sometimes at client site. This includes • Contribute to the development of Sia Partners intellectual property through the publication of articles on the Sia Partners blog and offers. Possible topics are Data management for banks (big data, data quality, metadata tools etc.), regulations, digital strategy for banks...• Help the commercial activity: draft business proposals and other client materials, run Market research, help identifying and bringing forward potential commercial opportunities• Is aware of the key issues, challenges and current affairs within the banking sector • Undertake training As part of a diverse and motivated team, you will be involved in a range of projects with our clients, covering topics such as:· Business strategy definition & implementation: elaboration of business plan, digital strategy, market studies, financial modelling, benchmarks, data analysis· Business improvement: business processes study, mapping & reengineering, performance management design & implementation, benchmarks & analysis· Regulatory transformation: analysis of the impacts of regulation, organisation & processes compliance · Marketing and client relationship: market research, customer segmentation, Implementation of offers and services, CRM, digital· Project management: management of business projects with both internal stakeholders and third partiesQualificationsRequired skills· Strong academic background (e.g. Business, Mathematics, Economics)· Strong interest in the Banking sector· Fluent in English (written and oral)· Excellent interpersonal and teamwork skills· Analytical and quantitative problem solving skills· Ability to adapt rapidly, and work on a range of different business areas within a challenging environment and tight deadlinesAdditional InformationAdditional requirementsWe will only be considering applications from those who are in their final year of studies.Only applications from candidates who meet the requirements for the advertised role and with current authorisation to work permanently in the United Kingdom will be considered so please bear this in mind before applying.
£35000 - £50000 pa
North East, Newcastle upon Tyne
Job Summary: Our client is a leading building consultancy who are currently looking to appoint a Chartered Building Surveyor to take on a Senior / Associate level role in their Newcastle office and assist in the growth of their project capability.Joining the building consultancy team, you will deliver high calibre consultancy services and senior level professional advice to a wide variety of new and existing clients across the UK and have the opportunity to develop the projects side of the business.Responsibilities / Accountabilities:Key responsibilities include: * Provide project management and contract administration services for a variety of building surveying projects across multiple sectors * Proactively contribute to the development of new clients on the projects side of the business * Assist in the preparation of bid submissions, presentation materials and fee bidding * Attend tender interviews and negotiate fees with clients * Mentor and manage junior members of staff * Liaise with colleagues, clients and stakeholdersQualifications / Experience:The successful candidate will possess the following: * Degree in relevant subject (e.g Building Surveying) * Chartered with relevant professional body (MRICS) * Demonstrable building surveying experience within a similar consultancy * Proven technical ability in the delivery of Building Surveying projects inception to completion * Business development acumen and good verbal and written communication skills
Job SummaryCheck figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
East Sussex, United Kingdom
American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success. Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more. We’re committed to becoming the world’s most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves. Global New Accounts is a diverse, multicultural and dynamic department servicing nine key European markets within the 1 John Street Brighton Hub. With a prime focus on delivering extraordinary customer service in all that we do, we are tasked with ensuring that the first experience customers have with American Express is one that demonstrates the principles of Relationship Care, whilst instilling trust, loyalty and most importantly security. GNA offers a competitive Pay for Performance incentive programme for both temporary and permanent employees. Core responsibilities: * Providing an exception level of customer service through both Inbound and Outbound telephone activity with customers * Optimizing Relationship Care to ensure a connection with our customers – Shaping/driving conversations to ensure content is relevant and beneficial * Processing of charge/credit card applications for new or existing customers through a number of internal systems (Global New Accounts decisioning platforms (GNA) and servicing portal (NASP), Globestar) * Understanding all relevant Risk, Compliance and Fraud criteria and ensuring they are strictly adhered to * Taking ownership of customer queries received via email and actioning correspondence received via fax/post * Liaising with potential prospects Bank’s or Employee’s to perform additional verification as required (Market Specific) * Continuously seeking out new processing opportunities that could drive automation and ultimately improve customer satisfaction (Process Excellence) Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Required skills: * Fluent in French and English * Excellent communication skills both verbally and written * Proven experience of delivering ‘above and beyond’ customer service with an understanding of the core Relationship Care principles * Ability to take control of difficult calls to ultimately provide FCR (First Contact Resolution) * Effective and accurate decision-making skills * High degree of accuracy and ability to multi task We place great importance on doing what is right, what is best and what is innovative. And we continue seeking people to champion these values and beliefs as we grow. The world’s a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. We’re interested in where you came from, but we’re even more excited about where you will go with American Express. To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on email@example.com or 00800 83 000038 (for Russia based candidates 810 800 83 000038). **Job** *Operations* **Title:** *Customer Care Professional - New Accounts - French Speaking* **Location:** *GBR-East Sussex-Brighton* **Requisition ID:** *17014635*
GBP50000 - GBP60000 per annum
Digital Account Director - Healthcare AdvertisingWe are recruiting for a leading independent healthcare advertising agency.This role exists within one of the largest independent healthcare advertising agencies in London. They have a broad portfolio of work for pharmaceutical clients with digital being a massive area for them.This Digital Account Director opening will see you take charge of developing the agency''s digital capability. You will advise clients on all things digital and be responsible for a range of projects such as apps, websites, edetail aids and more.To be considered you will need prior healthcare communications agency experience and a strong interest in digital. You should also have worked at a minimum of Senior Account Manager or equivalent in a healthcare advertising agency.There are superb prospects within this agency as well as a fantastic remuneration package which includes a highly competitive salary, substantial annual bonus, healthcare, pension and more.To hear more please submit your CV online or contact Richard Maxwell at Paramount Recruitment.Keywords - healthcare communications, healthcare advertising, digital healthcare communications, pharmaceutical marketingParamount Recruitment Limited provides services as an agency and an employment business. We regularly have similar roles in this area. Please see our website for details or send your CV in to us to find out the latest opportunities.
The Compliance Manager will help the Service Centre Manager to create and maintain a safe environment for all our Service Centre people, and ensure that company property is protected. The Compliance Manager is an imperative part of a very important team. You will monitor and maintain protection of the site and building, aiming to improve procedures and health and safety performance. You will identify regulatory requirements and align and simplify procedures to ensure compliance by the Service Centre. You will analyse data using company systems and develop tools for aiding problem solving and improving operational compliance.About You:You will be able to demonstrate effective leadership and management skills and have the commitment and ability to provide an excellent level of customer care. You should be a strong leader, able to motivate and encourage your team. A good communicator, you will share your knowledge of Warehouse operating procedures and understanding of Health & Safety legislation to influence and challenge at all levels. Your enthusiasm and commitment will support and embed a health and safety culture within the Service Centre.Ideally you will have previous experience as a Health & Safety Manager, Compliance Manager, Warehouse Supervisor with Health & Safety responsibilities, or similar.
Our Native Apps Squad are looking for a Professional iOS Developer to join them. As a squad, it’s their aim to implement core Auto Trader services in Native Apps and amplify those services by maximising on unique app capabilities.With over 2 million unique app visitors every month the squad continually strive to enable our customers to use apps in a more personal and interactive manner.We’re looking for a Professional iOS Developer with solid Swift & Objective-C skills. You’ll have created and supported iOS apps through your knowledge of object-oriented and asynchronous programming techniques. Understanding of the common mobile application design patterns and XCTest and unit testing will be a welcome addition to the squad. In addition to the above, we’re looking for someone with a healthy amount of knowledge on consuming RESTful services (XML/JSON) in iOS apps.We love working in an Agile environment so it’s important that you’re flexible in your approach to collaborative software delivery. We’d also like to hear about your knowledge of limitations, quirks and best practices with mobile devices, bug management and source control systems. Ideally, you’ll be familiar with UI automation testing for iOS apps and knowledge of other client technologies.
London, South East England, GB
Duties will include:- Checking incoming goods and updating computer records- Retrieving component information from CAD and database systems- Organising storage of components and checking stock levels- Producing stock control reports- Picking components from stock and preparing kits for assembly- Helping with mechanical and electrical assembly when necessary- Packing outgoing products
Milton Keynes, United Kingdom
Location: Milton Keynes Hours: 37 hours per week, 52 weeks per year Salary: £34,327 - £39,771 per annum Closing date: 15 th December 2017 Milton Keynes College are looking to appoint to an inspirational leader to oversee the delivery of English and Maths study skills delivery for Apprentices. Our English and Maths team is growing to accommodate the increasing number of Apprentices learning through Milton Keynes College. We have identified a key management role within the English and Maths team who will carry out the lead IQA responsibilities for Functional Skills qualification. The Deputy Head role will monitor the quality of teaching, learning and assessment within Apprenticeship study skills sessions and work collaboratively with the Workplace Trainer’s development of apprentice English and Maths within workplace delivery. As a Deputy Head, you will be developing and delivering a suite of skills development workshops for apprentices from levels 2 to 5, incorporating Functional Skills English and Maths, digital and academic study skills through: inspirational teaching effective lesson planning which meets individual needs rigorous assessment for learning collaboration with apprenticeship vocational delivery staff and employers More about the rewards 35 days annual leave, 3 additional days leave for Christmas to New Year closure and UK Bank Holidays Pro Rata, Per Annum Amazing discounts with NUS card, ranging from Eating Out, Shopping and Fashion, Health and Fitness, Music, Technology, Travel and Entertainment Access to an employee wellbeing platform with options to book free activities such as yoga, relaxation, boot camp, personal training and a health and wellbeing news hub Teachers’ pension scheme with generous employer contributions Busy Bee’s childcare vouchers can save working parents up to £933 per year in a variety of registered childcare, such as Nurseries, Nannies, after school activities, Summer Camps and Breakfast Clubs up the age of 15. Access to Continued Professional Development, including professional qualifications and a variety of training courses Save up to 32% off all bikes through our Cycle To Work Scheme 24 hours per day, 365 days per year Employee Assistant Support Programme Plus many more… As a successful candidate, you will have… English and Maths qualification Experience of developing curriculum to meet the needs of varying stakeholders Experience of identifying, developing and sharing resources focused on teaching, learning and assessment English and math training experience and up to date knowledge of awarding body specifications. Teaching qualification (QTLS as appropriate), or willingness to work towards this Management qualification or desire to work towards this Ideally, you will have experience of line management More about the College Milton Keynes College is proud to be an open and inclusive general Further Education College welcoming learners of all levels and delivering an exceptional educational experience. The College offers a broad range of qualifications with more than 3,000 16 – 18-year-old full-time students studying traditional A Levels, vocational courses, apprenticeships and Higher Education. In addition, the College delivers employability and key skills training programmes to 3,000 people in local community learning centres and is one of the largest providers of Offender Learning in England, working with 27 prisons across the East Midlands, South Central and West Midlands. To apply, please follow the job board application instructions to submit your CV. You will then be sent an email directing you to the College Careers Portal to complete your application.
8.15 to 16.30 /hour
London, Greater London, GB
Who We Are...Miracle Dreams Holdings LTD is a Cypriot based holding that operates, through its subsidiaries in 31 countries, in the fields of Import and Export (almost 15000 item and product of consumer finished product), construction, finance & Investment, logistics & freight forwarding.The RoleYou will be attached to our head office in Cyprus and Reporting to our CEO in UK, the main responsibilities of role include:• Provide a full PA service, including diary management, dealing with/responding to e-mails and typing of correspondence.• Respond to incoming and outgoing communication in a timely manner• Carrying out background research and presenting findings• Provide necessary documentation, briefing papers, reports and presentations prior to appointments and/or meetings.• Arranging travel and accommodation (traveling with CEO to take notes or dictation at meetings or to provide general assistance)• Organising and attending meetings and ensuring CEO is well prepared for meetings• Organising and attending events both business and Privately-focused• Provide general support for the business.• Liaising with clients, suppliers and other staff.What We Look For• High level of tech skills, particularly the MS Office suite. Adobe creative suites would be a good addition.• Must have excellent time management skills• Punctual and have good attention to detail• Impeccable phone etiquette• Must have great people and relationship skills• Must have good negotiation skills• Highly organised and able to multi task• Must have ability to work independently and part of a team.• Must be free to travel at short notice for periods of normally 3 days up to a week at a time.Required language:• Fluent English• Spanish and/or Russian will be a good additionDetails and Benefits:• Free Training• Health insurance cover after a year.• Full time employment might be considered after 6 months.All our PA and secretary candidates are interviewed and assessed against a relevant skills matrix to ensure that they meet the standards and expectations we are looking for.Part Time, Salary: 8.15 to 16.30 /hourInterested applicants please do write to Ms M. Hamond at for a job application form quoting Job Reference JAFEA00251 1117
London, Central London
iMakr is a value added retailer for 3D Printers and 3D Scanners. We operate iMakr.com and 2 stores London, NY.We are looking for an ambitious junior accountant, willing to grow with us.You will need to have a strong and clean background in Accounting, be very well organised and ready to handle some pressure to grow.London based position - Full timeGood accounting skillsPoliteCuriousInquisitivePrecisePassionate by innovationHands onOrganised